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furusatoshimon2024年11月16日 20:32に質問
2024/10/1にカード決済で”Registration: The 12th Annual Congress of Asian Society of Veterinary Surgery (AiSVS)”の参加費をJotformを経由して支払いました。
請求書をPDFで発行したいのですが、そのやり方がわかりません。
請求書IDは# INV-000011 です。
https://www.jotform.com/answers/5210470-no を参考にしましたが、アカウント設定画面にBillingのタブがありません。
やり方または当該請求書を送付いただけると幸いです。
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Mary Jotform Support2024年11月16日 21:06に返信
Hi Shimon,
Thanks for reaching out to Jotform Support. Our Japanese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, it seems that you filled out a form hosted by Jotform. You need to reach out to the form owners, you can respond to the email that you received, they will be the ones who can assist you with your request.
Let us know if you have any other questions.
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furusatoshimon2024年11月17日 1:50に返信I got your email.
Please teach me the resolving method for the question.
Shimon
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Sonnyfer Jotform Support2024年11月17日 3:21に返信
Hi Shimon,
I see recently filled out this form owned by another Jotform user. Keep in mind that Jotform is an Online Form Builder, and we're not associated with our customers' businesses. You need to contact the form owner about your concern
Thanks for your patience, we appreciate it.