アカウントが停止されました

  • Manabu Kurita
    2024年9月23日 21:13に質問

    アカウント停止に抵触する項目がどれなのかを教えていただきたいです。

    クレジットカード情報、社会保障番号、ユーザー ログイン資格情報、運転免許証番号


    こちらに該当する項目はないという認識でした。

  • Raymond Jotform Support
    2024年9月23日 21:51に返信

    Hi Manabu,

    Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named New Customer Registration Form that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I did check your form, and it looks like the tagging was a false positive, so I reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

  • Manabu Kurita
    2024年9月23日 23:16に返信

    Accout is unlocked!

    Thank you for respond.


    Sorry for my broken English. 

    Other question OK?

    now, making form by other account.

    manabu_kurita@ageless.co.jp

    I want to create scoring date input for user checked input.

    アカウントが停止されました Image 1 Screenshot 40 Screenshot 10

    expected: max value of selected checkbox values is input other textbox(occupation score)


    now setting condition.

    アカウントが停止されました Image 2 Screenshot 51 Screenshot 21


    but, this condition works unexpected result.

    アカウントが停止されました Image 3 Screenshot 62 Screenshot 32

    expected: 80(max value).

    got: 60,80,0(all values).


    please tell me how to set condition.


    Thanks for responding despite your busy schedule.


    Manabu


  • Raymond Jotform Support
    2024年9月23日 23:44に返信

    Hi Manabu,

    To avoid confusion, I moved your other question to a new thread and helped you with that here.

    Reach out again if you need any help.