後からチェックを入れた項目をスプレッドシートに反映させるにはどうしたらいいですか?

  • hyperx
    2024年7月18日 1:46に質問

    一度紐付けたスプレッドシートに落としてくる項目を変えたら反映されません。後からチェックを入れた項目をスプレッドシートに反映させるにはどうしたらいいですか?


  • Waqas_A
    2024年7月18日 4:07に返信

    Hi hyperx,

    Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you referring to a multiple-choice field? If so, I tested the live form to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    後からチェックを入れた項目をスプレッドシートに反映させるにはどうしたらいいですか? Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • hyperx
    2024年7月18日 4:34に返信

    スプレッドシートに落としてくる項目のチェックをしてもスプレッドシートに反映されてないんですが、解決策教えてください


  • Waqas_A
    2024年7月18日 4:47に返信

    Hi hyperx,

     Rest assured, we’ll find a solution for this. Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    Once we hear back from you, we'll be able to move forward with a solution.


  • hyperx
    2024年7月18日 20:29に返信

    画面録画をここに貼り付けられないみたいですが、どうしたらいいですか


  • Waqas_A
    2024年7月18日 21:30に返信

    Hi hyperx,

    You can paste the URL of your video here. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Give it a try and reach out again if you have any other questions.

  • hyperx
    2024年7月18日 21:44に返信
  • Waqas_A
    2024年7月18日 22:07に返信

    Hi hyperx,

    I watched your screencast, and I'm unable to find an issue. Rest assured, we’ll find a solution for it. Can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.


  • hyperx
    2024年7月18日 22:37に返信

    後からチェックを入れた項目をスプレッドシートに反映させるにはどうしたらいいですか? Image 1 Screenshot 20


    さっきの画面録画であった、追加したい項目にチェックを入れてもスプレッドシートは変わらないので、ずっと情報が落とせないんです

  • Waqas_A
    2024年7月18日 22:51に返信

    Hi hyperx,

    That helped me to understand what’s happening. Keep in mind that you need to update your integration to any other field in Google Sheeet. First, we're going to remove the Google Sheets integration and then add it back. Let's do it:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

    2. In the Settings menu, click on the Integrations option on the left side of the screen.

    3. Select the Google Sheets integration.

    4. Then, click on Remove Integration and then Yes, Remove!

    1648534382 6242a36eb58bf screencast 2022 Screenshot 10

    5. Now, let's connect the Google Sheets Integration again:

    6. In Form Builder, circle back to Settings at the top of the page.

    7. In the Settings menu, click on the Integrations option and Google Sheets integration again.

    8. Now, select and connect your Google account.

    1648109353 623c27296967e screencast 2022 Screenshot 21

    9. Select an option, and then choose your form fields.

    10. Click on Save, and that's it, you're done.

    1648109623 623c28372f503 screencast 2022 Screenshot 32

    We also have a guide about Google Sheets integration that you can check out.

    Reach out again if you need any more help.