自動返信メールの再送

ご担当者様

お申込み後に自動返信メールを送付しております。

自動返信メールには申込内容・決済内容・領収書を添付しています。

申込者から自動返信メールを削除したため再送してほしいと連絡を受けたのですが、自動返信メールを再送することはできるのでしょうか。

Hi ACCELStars,

Thanks for reaching out to Jotform Support. Our Japanese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, you can add an Send Email Action Button on your submission table to resend the Autoresponder email on your form. Let me show you how:

1. Open your form's Submission Table and click on the +Add Column at the very last column.
2. In the dialog, go to Buttons at the top, then select Send Email and then Next.
3. Add the Name of the Column and click on Next.
4. Select the Email that you want to resend and click on Create Column.
5. A column would be created on the Table and you'll need to click on Send Email to resend the emails.

That's it. We also have a guide in here on how to send email on the submission table.

Give it a try and let us know if you have any questions.