データ容量について

  • ushunko
    2024年5月20日 19:59に質問

    データの容量が近くなったので、既存の投稿を削除しましたが、いっぱいになってしまったようです。こちらは反映に時間がかかるものでしょうか。


  • Joshua_T Jotform Support
    2024年5月20日 23:35に返信

    Hi ushunko,

    Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I am sorry you are having trouble with this. When I checked our system, I saw that you have deleted some of the submissions that include uploaded files, so I recalculated your upload space limits, and your form is now active and usable.

    データ容量について Image 1 Screenshot 20

    Reach out again if you have any other questions.

  • ushunko
    2024年5月21日 2:50に返信

    Thank you Joshua!

    i confirmed the form is active.