JOTFORMでユーザーに撮影させた画像をzapierで処理したい

お世話になります。

社員のスマートフォンでjotformを開き、画像を撮影・手書きサインを行わせて

その画像データをzapierを使ってcloudinary等に渡してパブリックアクセス可能なURLを持つリソースにした上で、そのURLをsalesforceに投稿するような処理を検討しています。

jotformのステップで画像のURLが取得できるのですが、このURLは認証された状態でないと404となり、画像が得られないように思います。

この問題を回避する方法はありますか？

Hi Histano,

Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, Regarding your concern about the 404 error for the upload. This usually happens when you are not logged in your account to while trying to view the uploaded file. This is a security feature. However, you can disable this so you will be able to access it with a link. Let me show you how:

1. Login to your Jotform account.
2. Hover your mouse over your Avatar/Profile picture on the right side of the screen.
3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

That's it. Now, you won't have to login to see/download files uploaded with your submissions. We also have a guide to help you learn How to Unrequire a Login to View Uploaded Files.

Give it a try and let us know if you need any help.

Thank you for the advice!It's resolved.