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grandfoods2024年3月29日 5:43に質問
開始日を「今日より5日後」、終了日を「今日より60日後」と設定したいのですが、元々は
開始日に「today + 5」、終了日に「today + 60」などで登録できていたものが
「Start Date cannot be greater than End Date.」というエラーが出ています。
(現在は上記の方法で開始日を3日後、終了日を60日後にしています。)
エラーを無視して「today + 5」などと設定しようとしても「無効な形式」エラーが出てしまい設定できません。
どのようにすれば設定可能でしょうか。
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Vincenzo Jotform Support2024年3月29日 5:57に返信
Hi grandfoods
Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Japanese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I’m sorry that you’re having trouble with this. I checked your account and noticed that you have 64 forms and was not able to locate the form you showed in the screenshot. Can you please share the form URL with us, so we can check it and better understand what is going on? We have a guide about Where to Find Your Form URL that you can check out.
Also, can you please try to elaborate a bit more about your request/issue, so we can have a better idea of what you want to do?
As soon as we hear back from you, we'll be able to move forward with this.
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grandfoods2024年3月31日 21:25に返信
Hi Vincenzo
This is the URL.
https://form.jotform.com/193502126345452
I would like to set the "desired delivery date" item.
("desired delivery date" is "納品希望日" in japanese. )
When I open the properties for "Delivery Date" and look at "Start Date & End Date" from the Limits tab, the message "Start Date cannot be greater than End Date." is displayed and I cannot change it.
I would like to change the date items that are currently selectable from 3 to 60 days into the future so that they can be entered from 5 to 60 days in the future.
thank you.
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Vanessa_D Jotform Support2024年4月1日 0:09に返信
Hi grandfoods,
Thanks for getting back to us. Please don't add spaces between today and the number. You can check the sample screenshot below:
- Select the Date field and click the Properties icon.
- Remove the space between Today and the number.
Here's the result of my demo form:
Give it a try and let us know how it goes.
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grandfoods2024年4月1日 0:49に返信
Hi Vanessa.
I followed your advice and was able to get it to the desired state.
Thank you for your quick response.