不具合のご報告：Total 金額が表示されない

ご担当者様

Jotformのカート型のテンプレートを使って、Stripeとの連携テストをしています。

添付画像の通り、レビュー画面でTotal金額が表示されません。

1ページに表示するテンプレートだと問題は無いようですが、カード型を使ってリリースしたく、早めに修正いただけると助かります。

修正のために、必要な情報がありましたらお知らせください。

to whom it may concern

I am testing the integration with Stripe using Jotform's cart-type template.

As shown in the attached image, the total amount is not displayed on the review screen.

There seems to be no problem with the template displayed on one page, but I would like to release it using a card type, so it would be helpful if you could fix it as soon as possible.

Please let us know if you need any information to correct it.

Hi bespotest,

Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. When I cloned and tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers to get their help. If there are any updates, we’ll circle back to this thread and let you know.

We appreciate your patience while we work on a solution.

Hi @Bespo

This issue has been resolved. If you require further assistance, please feel free to contact us.