Jotform SignのPDFについて

フォームで条件設定により非表示になっている項目を、Jotform Signの監査証跡済のPDFで表示させたくないのですが、どうすれば良いですか。

Hi EnglishVillage,

Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Are you referring to this form? When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

The field 初回チャージまでの購入分数 is not showing in the PDF Signed Document with Audit Trail. I’ve cleared your form cache to refresh your form. Can you try it again and see how it goes? If you run into the same issue again, can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

Once we hear back from you, we'll be able to help you with this.