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Studio_FonioDomanda del 11 dicembre 2023 alle ore 15:29
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Ryan Enterprise SupportRisposta del 11 dicembre 2023 alle ore 15:36
Hi Studio_Fonio,
Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Unfortunately, it is not possible to add a Tax on your Payment integration when selecting Subscription as the payment type. You can check this guide about How to Add Tax to Your Payment Form for more information.
As for your other question, can you specify what invoicing plugin are you referring to?
Once we hear back from you, we'll be able to help you with this.
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Studio_FonioRisposta del 12 dicembre 2023 alle ore 06:55
Hi, I saw your video guide, but my form doesn't have the taps you see there relating to taxes in the payment settings, but only those you see in the screenshot.
How to do?
Thank you
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Anthony_ERisposta del 12 dicembre 2023 alle ore 10:10
Hello Studio_Fonio,
Thanks for getting back to us. To open Payment Integration Settings, simply click on the Gears icon in the top right corner of the Product List widget settings. Let me show you how:
Give it a try and let us know how it goes.