Visualizzazione moduli in versione gratuita

  • Alexxx1991
    Domanda del 11 dicembre 2023 alle ore 11:46

    Salve. Vorrei capire se la visualizzazione dei moduli in versione gratuita (1.000 view) si riferisce al mese o in totale? Alla fine del mese viene riportata a zero?

    Grazie e a presto

  • Carlo Jotform Support
    Risposta del 11 dicembre 2023 alle ore 13:54

    Hello Alex,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Yes, for Starter (Free) users you'll be given a 1,000 form views allotment in a month. Each time someone loads your page would load the form and that would be a form view. If someone goes to edit their submission, that is another example of a form view.

    As per our developers, our system calculates all of the form views. This includes the views that you viewed your forms when you logged in or not. Disabled forms will, however, not increase your form views. If you need more, you can either upgrade to a higher plan or wait for the counter to reset on the first day of the next month.

    Let us know if you have any other questions.