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stemar.bsDomanda del 7 dicembre 2023 alle ore 06:49
Salve,
vorrei effettuare il downgrade da piano oro annuale a piano silver mensile, però quando provo a pagare, mi riporta automaticamente su annuale silver.
Si può fare il passaggio a mensile silver?
Grazie
Saluti
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Mahmoud Jotform SupportRisposta del 7 dicembre 2023 alle ore 09:08
Hi Stefano,
Thanks for reaching out to Jotform Support. I checked your account and I noticed that you successfully downgraded your account to the Starter Plan. You can upgrade the subscription to the monthly Silver Plan on December 30, 2023. Make sure that you Canceled your PayPal Subscription to Jotform. Alternatively, you can reach out to us if this not working for you and we can send you a Monthly Silver Subscription Link.
Let us know if you have any other questions.