No emails are sent after the Approval.

Buongiorno , una volta terminato il flusso non viene inviato nulla alla mail dell'approval

Hi Milano,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. When I cloned and tested your form, everything worked the way it was supposed to, as I was able to receive an email after I approved it. Take a look at the screenshot below to see my results:

Did the issue happen in one submission only, or to multiple submissions? Can you give us the IDs of the affected submissions? Here's how to get the submission ID:

1. In Form Builder, tick the box of the form, and go to Submissions.
2. Click on Columns, and uncheck all the boxes.
3. Tick the box for Submission ID. Copy the ID and send it to us here.

In the meantime, I cleared your form caches to fix cache-related issues. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.