richiesta di rimborso

Avevamo una versione silver in prova, oggi volevamo annullarla ma ci stato addebitata una versione Bronze per $ 391, Chiediamo l'annullamento dell'abbonamento e la restituzione della quota.

Attendo vostre

Grazie

Nives Pezzoni

cenntro camuno studi preistorici

Hi Nives,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, I'll help you with your question. As requested, we have cancelled the subscription immediately and issued a refund. The refund will be credited to your account within 5 - 7 business working days.

Let us know if you have any other questions.