come azzerare le risposte

  • Scuola_Infanzia
    Domanda del 6 dicembre 2023 alle ore 03:24

    Gentilissimi

    volevamo sapere come era possibile azzerare le risposte. Man mano arrivano noi le cancelliamo ma come da screenshot allegato le risposte non si azzerano, ma sembra che rimangano in memoria.

    C'è un modo per farle tornare a 0? come azzerare le risposte Image 1 Screenshot 30come azzerare le risposte Image 2 Screenshot 41

  • Mary Jotform Support
    Risposta del 6 dicembre 2023 alle ore 07:49

    Hi Scuola_Infanzia,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Please note that even if the submission is deleted, it will not reset the number of submissions received. The number only resets every first day of the month. You can find more information in our guide on Understanding Your Account Usage and Limits.

    Let us know if you have any other questions.

  • Scuola_Infanzia
    Risposta del 7 dicembre 2023 alle ore 08:55

    Grazie!

    abbiamo acquistato il piano BRONZO per un mese, come possiamo eventualmente annullarlo?
    Come scuola possiamo usufruire di uno sconto anche sui piani mensili o solo sui piani annuali?

    grazie

    buona giornata

  • Rayzel Jotform Support
    Risposta del 7 dicembre 2023 alle ore 11:13

    Hi Scuola_Infanzia,

    Thanks for getting back to us. I've moved your other questions to other threads. You may check my response about the Education Discount here. You can also find my response about canceling a subscription here.

    Reach out again if you have any other questions.