Unable to import Jotform module to another account.

come e possibile che non mi fa importare questo modulo jotform in un altro account

Hi palmasnikky,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. If I understand your concern correctly, you would like to clone a form to another account. Is that correct? If yes, please make sure that the setting prevent cloning is disabled. Here's how to do it:

How to disable prevent clone in Security page:

• In Security, disable the option, Do not allow my forms to be cloned by other users.

How to disable Prevent Cloning in form settings:

• In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
• Click on Show More Options.
• Scroll down to Prevent Cloning.
• Set Prevent Cloning to No.

If that’s not exactly what you’re referring to, can you explain a bit more, so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

Once we hear back from you, we'll be able to help you with this.