Upload space limit not updating

  • iscrizionilastragravel
    Domanda del 1 dicembre 2023 alle ore 13:57

    Buonasera,

    ci siamo accorti che il nostro spazio disco era già al 70% e abbiamo eliminato degli allegati.

    potete per favore pulire la cache perché il nostro spazio disco disponibile non è diminuito?

    grazie e saluti

  • Aravir Jotform Support
    Risposta del 1 dicembre 2023 alle ore 16:07

    Hi iscrizionilastragravel,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I recalculated your upload space limit and cleared your form caches. It is now showing 19.01 MB/100 MB.

    Let us know if you have any other questions.