Request to cancel and get a refund

  • weforfitnessacademy
    Domanda del 1 dicembre 2023 alle ore 09:36

    Vorrei disdire il mio abbonamento che è appena stato pagato, perchè non soddisfa le mie esigenze. Potrei valutare di rientrare nel piano più basso eventualmente.

    Contatto 3468660516

    Grazie

  • Rhina Jotform Support
    Risposta del 1 dicembre 2023 alle ore 11:53

    Hi weforfitnessacademy,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. As requested, we have cancelled your Silver plan subscription and processed your refund. Please allow 5-10 business days for the refund to reflect on your account.

    Reach out again if there's anything else we can help you with.