Form Over Quota.

Buongiorno, ho creato un account gratuito, ho creato 1 modulo e iniziato ad inviare a 50 persone. Ora a chi apre il link dice: "Form over quota. This forma has exceeded its allocated quota" e non riesce ad iscriversi all'evento. Cosa succede? Cosa devo fare?

Grazie mille

Saluti

Hi Matteo,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account and saw that you've already reached your monthly Signed Documents limit. I can see that you only have one form, and it has the Jotform Sign feature turned on. Check out the screencast below:

Note that submissions made to forms where the Jotform Sign feature is enabled are counted towards your Signed Documents limit. Accounts under our Starter (Free) Plan can only get 10 Signed Documents per month. You can refer to this guide to learn more about your Account Usage and Limits. Unfortunately, Monthly Limits could not be cleared out when you Delete your Submission Data. This would only reset every 1st day of each month. You can either wait for the monthly limits to reset, or upgrade your account to increase your limits. If you choose to upgrade, let me show you how to do that:

1. Log in to your Jotform account, and click on Pricing, located right before your Profile Picture/Avatar.

   2. Choose the plan you'd like to subscribe to. Scroll down a bit and click on Get Started.

     3. Select your billing preferences.

    4. Tick the box if you agree to the Terms of Service.

     5. Click on Continue.

You can also check out this guide about How to Upgrade Your Account. If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

Reach out again if there’s anything else we can help you with.