Unable to edit the Thank You page

  • realizestudio
    Domanda del 23 novembre 2023 alle ore 10:21


    non riesco ad inserire il sottotitolo

    Unable to edit the Thank You page Image 1 Screenshot 20

  • Rayzel Jotform Support
    Risposta del 23 novembre 2023 alle ore 12:30

    Hi Roberto,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. I was able to add changes in the Subheader section. All you need to do is click on the subheader section and type the text you want to add. Check out the screencast below to see my results:

    Unable to edit the Thank You page Image 1 Screenshot 30

    Here's a sample result from my cloned form:

    Unable to edit the Thank You page Image 2 Screenshot 41

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? Can you please send us a screen recording so we can have a better idea of what's happening? You may use Loom to take screen recordings and share the link with us.

    Keep us updated and let us know if you need any more help.