Form Analytic: Track where the user stop filling out the form.

  • winesalad
    Domanda del 22 novembre 2023 alle ore 09:29

    è possibile analizzare il view rate e drop rate per ogni singola domanda?

    Vorrei capire per ogni singola domanda dove perdo gli utenti che iniziano il form così da poterlo ottimizzare.

  • Annaliza_O Jotform Support
    Risposta del 22 novembre 2023 alle ore 11:46

    Hi infowinesalad,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If you are referring to the Form Analytic, and you want to track which part of the form people stop filling out. Unfortunately, we do not have an option to check where they let off. The option that I can think of so that the user will not quit filling out the form is to enable the Save and Continue Later feature. This feature will allow users to save their partially filled-out form and continue at a later time. The form fillers can copy the draft link or send it to their email address. Let me show you how to enable this:

    1. In Form Builder, click on the Submit button.
    2. Click on the settings icon and under Submit Properties choose Advanced.
    3. In Save and Continue Later click on the toggled switch.
      Form Analytic: Track where the user stop filling out the form Screenshot 20

    Reach out again if you have any other questions.