Errore Modifica Moduli

Buonasera,

abbiamo un problema, abbiamo clonato dei moduli ma non riusciamo a modificarli.

Abbiamo fatto anche una prova su un modulo esistente ma si ricarca la pagina e ci da errore.

Da cosa dipende?

Di seguito lo screen del modulo clonato :

Modifiche provate:

• cambio del nome
• eliminazione della email di conferma

E' urgente grazie

Hi SEISAFE,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand that once you cloned your form, you encounter an error when you try to load it. I'm sorry that this is happening. On my side, the forms load as expected, as shown below in anonymous mode (not logged in to Jotform),as well as in the Form Builder.

So, I cleared your forms cache, this can help you to access to your updated forms.

If this happens again, you might want to check out this guide about How to Clear Your Form Caches.

Give it a try and let us know how it goes.