Upgrade

  • Mendrisiotto
    Domanda del 14 novembre 2023 alle ore 03:32

    Buongiorno, attualmente abbiamo un piano tariffale Bronzo e vorrei approfittare dell'offerta Black Friday per fare un upgrade a Silver.

    Pagherei solo la differenza tra i due piani? (L'8 agosto abbiamo pagato 234.00 / per un anno). Ora il nuovo piano costerebbe 294.00 / per un anno. Pagheremmo dunque solo 60.00 e il nostro abbonamento verrebbe aggiornato ad oggi?

    Grazie mille per conferma,

    Laura

  • Lorenz Jotform Support
    Risposta del 14 novembre 2023 alle ore 03:41

    Hi Laura,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you prefer to receive help in your native language, we can forward this ticket to our Italian Support Team. However, keep in mind that it could take longer to receive a reply from them. 

    Now to answer your question, you're right about paying just the difference if you upgrade, instead of the previous amount you paid before, it will be based on the remaining months left on your yearly subscription. Our system automatically do the calculation for that.

    Let us know if there's anything else you would like to ask.