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vgenprojectDomanda del 7 novembre 2023 alle ore 09:32
Ciao!
Ho ricevuto questo avviso You will likely reach your risposte mensili limit by Nov 12.
Avrei bisogno di sapere che piano di abbonamento ho e quante risposto posso ancora ricevere ai miei moduli.
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Annaliza_O Jotform SupportRisposta del 7 novembre 2023 alle ore 09:53
Hi Riccardo,
Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I checked your account and you are getting notified because your current plan is Bronze monthly and will be due on the 9th of November 2023. If you decide not to renew your account, it will be back to the Starter plan and it might reach your monthly limits. You can check this guide Understanding your Account Usage and Limits.
Reach out again if you have any other questions.