Prospetto risposte in modulo RDA

  • UfficioRQA
    Domanda del 7 novembre 2023 alle ore 06:33

    Buongiorno,

    mi sono accorto che alcune righe riportano un totale errato.

    Inoltre la riga 6 corrispondente all'RDA 218 accedendovi dal pulsante Guarda, non c'è più alcuna descrizione nel campo Codice o Descrizione. Questi dati dovrebbero essere in sola lettura.

    Prospetto risposte in modulo RDA Image 1 Screenshot 20 Screenshot 10


  • Andreas Jotform Support
    Risposta del 7 novembre 2023 alle ore 21:01

    Hi UfficioLogistica,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your form, and it seems the calculation it corrects. In your condition for this field, you entered Quantita x Prezzo = Totale and the user entered 20 x 94 = 1880,00 as seeing in the screenshot below:

    Prospetto risposte in modulo RDA Image 1 Screenshot 30Prospetto risposte in modulo RDA Image 2 Screenshot 41Can you explain a bit more about the issue, so I can get a better idea of what's happening? What number do you expect here? As for your other question, I've moved that to a new thread. You can check that out here.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • UfficioRQA
    Risposta del 8 novembre 2023 alle ore 03:05

    Grazie, ho sbagliato.

    Gli errori sono solo sulle righe degli RDA2023_218 e _221

  • Annaliza_O Jotform Support
    Risposta del 8 novembre 2023 alle ore 05:22

    Hi UfficioLogistica,

    Thanks for getting back to us. Please allow me some time to check on this. I'll get back to you once I have an update.

  • Annaliza_O Jotform Support
    Risposta del 8 novembre 2023 alle ore 06:31

    Hi UfficioLogistica,

    Thanks for patiently waiting. I checked the submission table and it shows that the cell was edited and caused the total change. For RDA2023_221 -there are changes made last 06 November at 9:44 PM. To correct this, I suggest adding a Send Request button and re-submitting the entry. Let me show you how:

    1. In your Table, click on +Add.
      Prospetto risposte in modulo RDA Image 1 Screenshot 50
    2. Click on the Buttons tab and choose the Request Update and Next.
      Prospetto risposte in modulo RDA Image 2 Screenshot 61
    3. Enter the column name and click on Next.
      Prospetto risposte in modulo RDA Image 3 Screenshot 72
    4. Add the email address of who will update the submission or choose an email field and click on the Create column tab.
      Prospetto risposte in modulo RDA Image 4 Screenshot 83

    Give it a try and let us know if you need any help.

  • UfficioRQA
    Risposta del 8 novembre 2023 alle ore 06:52

    Perfetto, così il problema si risolve. Grazie mille!