Limite Spazio

Buongiorno,

ieri ci siamo resi conto di aver raggiunto il limite di spazio a nostra disposizione, abbiamo eliminato dei form liberando lo spazio ma il problema non è stato risolto.

I nostri clienti non riescono ad iscriversi, come possiamo fare?

Grazie

Samantha Ceccardi

Hi Visionplus_info,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand how upsetting this is. I’m going to do my best to resolve it for you. I checked your account and I saw that you're not overlimit right now. I've cleared your form cache, you can now try to ask them to access it.

Give it a try and let us know how it goes.