Moduli disabilitati per limite risposte

Buongiorno,

avevo raggiunto il limite di invio risposte del piano lo scorso mese e mi avevate disabilitato i moduli. Con il nuovo mese il limite di invio risposte è resettato ma i moduli sono ancora disabilitati. Potete per favore controllare e riattivarli?

Grazie.

Cordiali saluti,
Stefano

Hi Steform,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I have now recalculated your account usage counter and your forms should be working fine now. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

Once we hear back from you, we can help you with this.

Hi Jovanne,

thanks for your prompt reply and support. The forms are working fine now!

Best regards,

Stefano