sulla posta entrata come vedere tutti i campi compilati, e non solo alcuni?

buongiorno,

non capisco come mai una volta che il cliente compila tutti i campi, nella posta in entrata non riesco a vedere tutte le opzioni (obbligatorie) scelte, cioè non vedo tutti i campi compilati, ma solo alcuni di questi.

Come posso fare per vedere tutto il modulo?

grazie

Hi Valentina,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand that all of the form fields are not included in the Notification Email. This usually happens when all of the form fields are not included in the email template. You can easily fix this by removing the notification email and then adding it back to the form. Let me show you how:

• In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
• In the menu on the left side of the page, click on Emails.
• On the right side of the Notification field, click on the Trash Can icon, and delete the existing Notification Email.

Now that we've removed the old Notification Email, we'll just add a new one. Let's do it: 

• While you're still under the Emails tab on the left side of the page in Form Builder, click on Add Email.

• Next, select Notification Email.

• Click on the Recipients tab and enter your email address in the Recipient Email field. Then, click on Save.

This will update the email template with all the form fields. If the issue persists after that please provide us with the Form URL you are referring to and I can take a look at what's going on.

Give it a try and let us know if you need any help.