Modifica Username

Buongiorno,

vorrei modificare la nostra username da FARMASUISSESRL a SANDERS, se non fosse disponibile andrebbe bene anche ISTITUTOHELVETICOSANDERS o al limite SANDERSSRL per un cambio di ragione sociale

Attendo vostre

Grazie anticipatamente

Saluti

Hi Marco,

Thanks for reaching out to us for help. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your request. Before we proceed, I can see that you have several forms in your account. Please note that if you're using custom form URLs in any of your forms, the old custom form URL will no longer work after the username is changed. Basically, the old form URL that has your previous username will no longer work and it will not redirect you to the form that is using your new username.

If you have shared the old custom form URL with other people, you have to inform them about this change and give them the new custom URL after the username is changed. Or, you can just give them the original form URL.

Let us know if you acknowledge and wish to proceed with the username change.

Hi Gilbert,

you can proceed with username change, we have verify all the active form and there aren't custom URL.

I remain available for any clarification

Regards

Andrea

Hi Andrea,

Alright, I have forwarded your request to the relevant team. Once I hear back from them, I'll let you know in this thread.

Thanks for waiting Andrea.

We have now changed your account's username to ISTITUTOHELVETICOSANDERS.

Feel free to reach out to us again if you need any other help.