Come vengono calcolate le risposte?

Salve, sarei intenzionato a proseguire con l'abbonamento Silver, ma vorrei saperne di più sul calcolo delle risposte. Il totale è calcolato in base ogni campo compilato nei miei moduli presenti nell'archivio oppure per ogni singolo modulo? Spero di essere stato chiaro

Hi ICEA_Comunicazione, 

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Are you asking about the Submission Storage limit? If so, The submission storage limit is the maximum number of entries, from all your forms, you can keep in your account. You can free this limit by purging/deleting the form entries. Please note that exceeding this limit deletes the oldest form entry to make room for the new submission. To avoid losing data, please download your form submissions. To learn more about your account usage and limits, please check this guide. If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

Once we hear back from you, we'll be able to move forward with a solution.

Is the calculation of answers then made according to the number of answers I see here? Not according to how many questions are in my form. Is that correct?

Hi ICEA_Comunicazione,

Thanks for getting back to us. That's correct. Submission Storage Limit is the total number of submissions, in your case, "Answer" in all of your forms. The number of questions in your form are called Fields per form. For Silver, you can use 1,000 fields per form. You can visit this link to know more about the limits per plan.

Let us know if you have any other questions.