Product List: Uploading Photo.

  • marcotollertn
    Domanda del 20 ottobre 2023 alle ore 07:44

    Buongiorno,

    non riesco a caricare nessuna immagine dal mio disco fisso (c:) all'interno del form. Qualche giorno fa non ho avuto problemi. Non ho cambiato le impostazioni del PC.

    Come posso risolvere?

    Grazie.

    Jotform Thread 8339611 Screenshot
  • Annaliza_O Jotform Support
    Risposta del 20 ottobre 2023 alle ore 10:03

    Hi Marco,

    Thanks for reaching out to Jotform Support. I am sorry you are having issues with your form. Please allow me some time to check on this. I'll get back to you once I have an update.

  • Annaliza_O Jotform Support
    Risposta del 20 ottobre 2023 alle ore 10:15

    Hi Marco,

    Thanks for patiently waiting. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I am sorry you are having issues uploading photos to your product list. I was able to replicate the issue on my end when I clicked on the Upload File button. As a workaround, can you please try to drag and drop the photo that you want to upload? Check out the screencast below:

    Product List: Uploading Photo Screenshot 20

    Keep us updated and let us know if you need any more help.