Submission questions

  • CALICANTUS
    Domanda del 17 ottobre 2023 alle ore 18:05

    Ho realizzato 2 moduli e li ricevo correttamente compilati via mail. Grazie per il Vostro aiuto. Stimo che dovrò ricevere circa 900 moduli compilati al mese.

    Nalla pagina "i miei moduli", sopra a ciascun modulo, è indicato un numero in colore rosso. Rappresenta il numero di invii del modulo effettuati?

    Nella pagina dei Prezzi scrivete al profilo Bronzo "1.000 invii mensili": intendente il numero di volte che il modulo viene compilato e spedito via mail?

  • Sonnyfer Jotform Support
    Risposta del 17 ottobre 2023 alle ore 22:57

    Hi Paolo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I believe you're referring to number at the top of the Form Name in My Forms page. That actually is number of unread submissions.

    Submission questions Image 1 Screenshot 20

    As for the Bronze monthly submissions limit, there's no monthly email limit, but just the submissions you can receive (account-wide) per month. You can check out this guide to learn more about account usage limits.

    Let us know if you need any more help.