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ZK_MarketingDomanda del 13 ottobre 2023 alle ore 09:24
Buon pomeriggio,
vorrei fare export di tutti i form e relativi analytics in modo massivo. Come fare?
Ho effettuato il downgrade. Cosa accadrà dopo il 4 novembre? Cosa sarà visibile dei form che ci sono attualmente?Grazie
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Fahad Jotform SupportRisposta del 13 ottobre 2023 alle ore 11:41
Hi ZK_Marketing,
Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. As you have downgraded your account till November 4th your subscription plan will remain on Bronze, after that it will be downgraded to starter plan. Then starter plan limits will apply to your account, you will be able to enable 5 forms in your account as on starter plan you can only use 5 forms. Remaining, all forms will be disabled.
On starter plan you can have 500 submissions, if your forms submissions exceeds 500 submission limit your extra submissions will be removed. Your submissions will restore if you upgrade your account again. You can check starter plan limits on this Jotform Pricing page.
Also, you can easily download the forms and submissions in bulk from account settings, you can check this guide about How to Export All of Your Data at Once.
Reach out again if you have any other questions.