Ability to show Product Descriptions on PDFs

  • plotternoproblem
    Domanda del 12 ottobre 2023 alle ore 06:27

    Salve volevo chiedervi comer era possibile visualizzare la descrizione dei prodotti nel modulo pdf associato al modulo che ho creato nella preparazione di un preventivo.

    Saluti Gabriele

    PLOTTERNOPROBLEM

  • Ruan Jotform Support
    Risposta del 12 ottobre 2023 alle ore 09:05

    Hi plotternoproblem,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I cloned your form and found that the PDF you created in PDF Editor already has the product descriptions. Check out the screenshot below to see my results:

    Ability to show Product Descriptions on PDFs Image 1 Screenshot 20

    Can you explain a bit more about the issue you're having so that I can have a better idea of what's going on and help you with a solution? 

    After we hear back from you, we'll be able to move forward with this.

  • plotternoproblem
    Risposta del 15 ottobre 2023 alle ore 08:47

    Ciao non capisco quell'immagine dove è stata presa questi sono gli screen shot :

    modulo

    Ability to show Product Descriptions on PDFs Image 1 Screenshot 30

    e e poi il pdf che come puoi vedere non mi riporta la descrizione dell'articolo : Ability to show Product Descriptions on PDFs Image 2 Screenshot 41

  • Lars Jotform Support
    Risposta del 15 ottobre 2023 alle ore 16:03

    Hi Gabriele,

    Thanks for sharing those screenshots. That made the issue quite clear to me. Unfortunately, it's not currently possible to show the product descriptions on the PDF. This extra description is only visible on the product list on the form itself.

    While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've forwarded this as a suggestion to our developers, to have an option to have the description visible on the PDFs. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

    If you have any other questions, please don't hesitate to reach out.