Whitelist Forms to Remove CAPTHA

  • rosycolelli
    Domanda del 11 ottobre 2023 alle ore 10:11


  • Jovanne Jotform Support
    Risposta del 11 ottobre 2023 alle ore 12:16

    Hi Rosy,

    Thanks for reaching out to Jotform Support. It appears that we received an empty message from you. Can you explain a bit more about what's going on, so I can get a better idea of what's happening?

    Once we hear back from you, we can help you with this.

  • rosycolelli
    Risposta del 11 ottobre 2023 alle ore 12:29

    Important: Please put my form and account in the whitelist to avoid the captha for all your respondents

    Please put my account and the form in the whitelist to avoid the captha for my users:

    https://eu.jotform.com/app/232693722804358



  • Jovanne Jotform Support
    Risposta del 11 ottobre 2023 alle ore 12:37

    Hi Rosy,

    We have now whitelisted your account. Can you please check if the CAPTCHA is still appearing?

    Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

  • rosycolelli
    Risposta del 11 ottobre 2023 alle ore 12:50

    Now it works! Thank you to put whitelist my form: https://eu.jotform.com/app/232693722804358