Errori campi obbligatori al caricamento

Buongiorno

non capisco come mai, al solo caricamento della prima pagina del form

https://form.jotform.com/232804936344358

non il sistema mi visualizzi un errore relativo ai campi non compilati, peraltro delle seconda pagina e non della prima. Sino a qualche tempo fa la precedente versione 2023 del form non presentava questo problema. Il clone 2024 appena entro mi mostra

Come mai?

Grazie

Hi beachsportvillagedati,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

I’m sorry you're having issues with your form.  I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Thanks for your patience.

Thank you. I await feedback on the resolution of the problem.

Hi, I haven't received a response to my support request yet. I need to
resolve the problem quickly. Thank you
Il mar 10 ott 2023, 19:00 Jotform <noreply> ha scritto:
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Hi beachsportvillagedati,

We really appreciate your patience and understanding while we’re looking into this. When I cloned and tested the ASD Beach Sport Village - Modulo adesione Socio Junior - Anno 2023 and 2024 forms, I ran into the same issue. When I looked at your form, I saw that the 'Provincia e comune di nascita' and 'Provincia e comune di residenza' are linked to a condition that will make them Required. Take a look at the screenshot below:

Since these fields are already set as Required in the field settings, you can remove them from this condition. Can you try removing them and let us know what happens? If the issue continues, we'll create a performance ticket and forward it to our Developers.

Give it a try and let us know how it goes.

I solved it by setting the default choice to "No" in the radio button
"Genitore 2" so as not to activate the condition. Thank you very much for
the support
Ciao!
Il giorno mar 10 ott 2023 alle ore 20:32 Jotform <noreply> ha
scritto:
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