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Arcobaleno_CentroDomanda del 6 ottobre 2023 alle ore 09:26
Salve,
abbiamo realizzato un modulo in cui in base a un campo alcune pagine non devono essere mostrate.
Ad esempio, mettendo 18 nel campo Età (in mesi) dovrebbe mostrare solo le pagine 4,8,12,16,20 e 24.
Mettendo invece 20 nel campo Età (in mesi) dovrebbe mostrare solo le pagine 5,9,13,17,21 e 24.Nonostante non sia stato semplice abbiamo inserito tutte le condizioni ma sembrano non funzionare.
Il problema sembra essere nell'ordinamento delle condizioni ma da quello che vediamo noi selezioniamo il comportamento di nascondere pagine in determinate condizioni, non dovrebbe importare l'ordinamento. -
Arcobaleno_CentroRisposta del 6 ottobre 2023 alle ore 09:32
Greetings,
we created a form in which, based on a field, some pages should not be shown.
For example, putting 18 in the Età (in mesi) field should only show pages 4,8,12,16,20, and 24.
Instead, putting 20 in the Età (in mesi) field should only show pages 5,9,13,17,21 and 24.
Even though it wasn't easy, we entered all the conditions but they don't seem to work.
The problem seems to be in the ordering of the conditions but from what we see we select the behavior of hiding pages in certain conditions, the ordering should not matter.
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Lorelie Jotform SupportRisposta del 6 ottobre 2023 alle ore 11:44
Hi Arcobaleno_Centro,
Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I'll need a bit of time to look into this, I'll get back to you as soon as I can.
Thanks for your patience and understanding. We appreciate it.
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Lorelie Jotform SupportRisposta del 8 ottobre 2023 alle ore 08:16
Hi Arcobaleno_Centro,
Thanks for patiently waiting. Just to clarify, do you mean when the 'Età (in mesi)' field shows the value of 18, pages 4,8,12,16,20, and 24 should show? If so, please change the Update/Calculate field, If's condition numbers 23,24,28 and 29 as you see below:
Check out the screencast below to see my results:
Please test my cloned form here to see if everything works the way you want it to.
Give it a try and let us know how it goes.