Non mi fa fare l'upgrade

Buonasera,

Per l'upgrade bronze mi chiede di ottenere uno sconto ma questo sconto non arriva e non posso fare l'upgrade.

Hi t.felicetti80,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I am sorry you are having issues upgrading your account. May I ask which discount you are referring to? Additionally, would it be possible for you to share a screenshot of the problem you are encountering while trying to upgrade your account? This guide will show you how to do that.

Once we hear back from you, we'll be able to help you with this.