Getting Forbidden Error 403 when playing a youtube video on the form.

Gentilissimi,

Dovrei caricare un video sul mio form ho provato entrambi i moduli:

• incorpora iframe
• youtube

ma in entrambi i casi anche se il video è pubblico non viene visualizzato sul form, ed esce come messaggi o di errore il seguente:

connessione negata da embed.jotform.io.

In allegato screen dell'errore:

Hi ASLTARANTO,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand that you are getting Forbidden Error 403 when you are trying to play a YouTube video on your Jotform. We need to check the form on which you are getting this error, so can you please share the form URL in question? Keep in mind that you should only add a complete YouTube video URL to your form. It should not be a short link. It will be helpful if you can clear your Google Chrome's browser's caches and cookies and try again.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.