Refund

  • Jacopo Piermartini
    Domanda del 18 settembre 2023 alle ore 10:51

    Non mi apre il link per il rimborso del concerto

    Jotform Thread 5545113 Screenshot
  • Hilary Jotform Support
    Risposta del 18 settembre 2023 alle ore 13:31

    Hi Jacopo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Normally this screenshot shows because it requires page visitor to login Jotform account. Do you have a Jotform account? May you share the link to us as well and let us know what do you want? Are you looking for a refund of a concert? If yes, you may need to contact the form owner or the organizer instead.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.