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Buongiorno ho creato un modulo associato ad un app.

il modulo però è disponibile anche sul sito.

ho notato che sia tramite sito sia tramite app quando si compila un modulo senza essere registrati, se successivamente ci si registra nella sezione i miei invii non compaiono i moduli inviati in precedenza anche se l’email di registrazione e l’email usata nei moduli è la stessa.

come posso fare per consentire ai miei clienti dopo aver mandato il modulo di potersi registrare a Jotform e ritrovarsi gli invii mandati in precedenza ?

Hi Rimborsami,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Although we don’t currently have a feature that lets you view the purchase history for your customers, if you create an Autoresponder Email, your customers will get emails about their purchases. Let me show you how to set that up:

• In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
• In the menu on the left side of the page, click on Emails.
• Now, click on Add an Email.
• Next, select Autoresponder Email.
• Customize the options the way you want them and you’re done.

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Now, your customers will get an Autoresponder Email after they fill out your form.

Reach out again if there’s anything else we can help you with.