link per l'iscrizione

  • bane_1983
    Domanda del 26 agosto 2023 alle ore 06:12


    User name: bane_1983


    Quando faccio link per l'iscrizione non apre la pagina per inserimento i dati ma home page di jotform.

    Es.

    https://eu.jotform.com/build/90623356229357

    non apre la pagina per l'iscrizione


    Saluti


    London School

    Dragan

    bane_1983

  • Waqas Jotform Support
    Risposta del 26 agosto 2023 alle ore 09:21

    Hi Branislav,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I didn’t fully understand the issue. Are you referring to submissions? If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? 

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.


  • bane_1983
    Risposta del 26 agosto 2023 alle ore 09:33

    We created before the link for the registration.


    https://eu.jotform.com/build/90623356229357


    But when you click on this link you don't go to the registration form but at the jotform home page


    Best


    Dragan

  • Waqas Jotform Support
    Risposta del 26 agosto 2023 alle ore 09:59

    Hi Branislav,

    Thanks for getting back to us. I tested your live form to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    link per liscrizione Image 1 Screenshot 20

    I cleared your form cache as well. Can you try it again and see how it goes? If you run into the same issue again, it would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    As soon as we hear back from you, we can move forward with a solution.