il modulo non si carica correttamente

  • luciod
    Domanda del 24 agosto 2023 alle ore 08:33

    Buongiorno, oggi stiamo avendo qualche problema con questo form https://form.jotform.com/222323504661346 perché spesso non mostra correttamente uno dei campi (quello dopo e-mail e prima di nome 2). Potete aiutarmi?

  • Patrick Product Triage Specialist
    Risposta del 24 agosto 2023 alle ore 09:49

    Hi luciod,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support isn't available at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've tried loading up your form and didn't bump into any issues related to Appointment field. Check my screenshot below:

    il modulo non si carica correttamente Image 1 Screenshot 30

    I've also tried creating a new form with an appointment field to see if there'll be any issue but, as expected, everything worked the way it should. Check my screenshot below:

    il modulo non si carica correttamente Image 2 Screenshot 41

    As you can see in my screenshot, I was able to add a new appointment field on a form without any issues. Can you give it another try and let us know what happens? If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.

    Once we hear back from you, we'll be able to move forward with a solution.