How to translate form to English?

  • breveglierierika
    Domanda del 12 agosto 2023 alle ore 12:06

    E' possibile farlo apparire in italiano in italia ed in inglese all'estero?
    Ho creato 2 lingue ma sembra apparire sempre in italiano

    Grazie

  • Rayzel Jotform Support
    Risposta del 12 agosto 2023 alle ore 14:22

    Hi Erika,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I cloned your form 232002548523043 and tested it to see if I can replicate the issue but everything was working properly. It seems that you have successfully translated the form into the English Language as I can change the form language to Italian from English and vice versa. Check out the screencast below to see my results:

    How to translate form to English? Image 1 Screenshot 30

    You just need to change the form's language from the Language option displayed at the top right corner of the field.

    How to translate form to English? Image 2 Screenshot 41

    Can you try it again and see how it goes? If you run into the same issue again, let us know and we'll do some more testing to see what's going on. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Keep us updated and let us know if you need any more help.