COME POSSO ACCEDERE ALL'AREA RISERVATA SE LA MAIL DI REGISTRAZIONE NON ESISTE PIù

  • Euronut spa
    Domanda del 10 agosto 2023 alle ore 04:08


  • Rica Support Team Lead
    Risposta del 10 agosto 2023 alle ore 04:43

    Hi Euronut,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you trying to access the submission data of the form that was created on a deleted account? If so, if the account has been purged from our system, there is no way to access the submission data anymore. You can also share the form URL with us so we can check the account associated with the form. If this is not what you mean, please share more information about the issue.

    Let us know if there’s anything else we can help you with.