How to cancel my subscription?

Buongiorno,

avrei bisogno di annullare il mio abbonamento al piano Bronze ma non son riuscito a trovare il modo.

Potete gentilmente indicarmi come fare?

Grazie

Hi Lüve,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. When I checked your account, I saw it was scheduled to be downgraded to the Starter plan on your subscription expiration date which will be on August 14th, 2023. Can you please confirm if you want to cancel your subscription on its expiration date or immediately?

Once we hear back from you, we'll be able to help you with this.