Can't See the Forms

  • lorenzogiordani
    Domanda del 18 luglio 2023 alle ore 03:18

    Buongiorno, non riesco più a vedere un modulo che ho salvato e che mi ero inviato tramite mail. Come posso recuperarlo?

  • Patrick Product Triage Specialist
    Risposta del 18 luglio 2023 alle ore 06:29

    Hi Lorenzo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support isn't available at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When I checked your email history, I can see that you have been saving a form to continue later on and the said drafts have been sent to your email address.

    If you wish to continue filling out the form where you left off, you can click on the "Continua Modulo" button provided in the email you received. This will allow you to continue filling out the form from where you left it. If you prefer to start the form from the beginning, you can access the form again using the main form link that was shared with you and start filling it out anew.

    Give it a try and let us know how it goes.