da errore durante il pagamento

Quando la gente prova a registrarsi arrivando al pagamento da errore, cliccando su PayPal dice che va bene, poi proseguendo sul icona registrarsi da errore e non si procede.

Hi Centro_Sakya,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Could you possibly send us the screenshot of the error message they're getting when they try to pay? Check out this guide about how to send a screenshot to our Support Forum.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.