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Giacomo PascucciDomanda del 5 luglio 2023 alle ore 04:30
Salve,
nel mio sito ho un modulo Jetform in cui ho la necessità di caricare file DWG e PDF (ma per i pdf non ci sono problemi). Per i DWG invece non trovo alcun modo per poterli caricare. Anche usando l'asterisco * nelle impostazioni MIME TYPES, il file non viene comunque caricato.
Inoltre ho bisogno che i file vengano inviati direttamente come allegato alla mail e non solo caricati in libreria e visualizzati sulla mail come link.
Mi potete aiutare?
Grazie
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Cecile Enterprise SupportRisposta del 5 luglio 2023 alle ore 06:53
Hello Giacomo,
Thanks for contacting Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Italian language, we can forward your ticket to our Italian team. However, please note that it could take longer to receive a response.
With that being said, let me assist you with your inquiry. Instead of *, can you please add dwg in the file types of the file upload field? I did it on my end and it seems to work.
Result:
If the issue persists on your end, can you please share with us the link to the form in question?
As for your second concern, you can enable Send File Uploads as Attachments in your email notification. You can find it under Advanced tab.
Here's a demo:
Give it a try and let us know how it goes.