Addebito non richiesto

Mi è stata fatto un addebito che io non ho richiesto. Voglio che mi venga disattivato sto servizio e voglio il rimborso. Grazie

Hi Federica,

Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Spanish language, we can forward your ticket to our Spanish team. However, please note that it could take longer to receive a response.

With that being said, let me assist you with your request. Upon checking your email address is tied to a Guest Account. Note that guest accounts are temporary accounts with one-time login only. Please provide us with the username or email address linked to the account you're referring to so we can check it for you.

Reach out again if you need any more help.